| 1. | Nature of functions / services offered | https://neepco.co.in/about-us https://neepco.co.in/power-generation |
| 2. | Norms/standards for functions/ service delivery | https://neepco.co.in/reports/mou |
| 3. | Process by which these services can be accessed | https://neepco.co.in/generation |
| 4. | Time-limit for achieving the targets | https://neepco.co.in/reports/mou |
| 5. | Process of redress of grievances | http://pgportal.gov.in/ |
Sections